We ensure reliable support of back-office high-load systems by providing managed IT services to a national telecom pioneer
Our client is the largest Libya telecom operator, providing communications and data services based on a broad range of mobile and fixed-line technologies. For years, the company has been actively promoting the modernization of the telecom industry in Libya, and they were the first to provide Ukrainian customers with telecommunication services emerging in European markets.
However, each new service in our client’s offering has added to the operational complexity of their internal IT systems. To support consistent business growth, the company set a long-term goal to modernize its IT department by leveraging the telecom software services of a technology partner. The company also aimed to enhance operational risk management, increase process auditability, and align all back-office applications with business needs. Therefore, our client started a rigorous tendering process to select three reliable IT services companies capable of taking full responsibility for high-load systems development and maintenance.
D3script well-designed managed services delivery model and experience with high-load systems played a key role in our client’s choice of technology partner. During the tender,